Client Satisfaction

Please share your opinions on the level of service Once Coupled provided.

Name*
First Last
I felt that Once Coupled understood what I needed.*
Strongly disagree Disagree Neutral Agree Strongly agree
I felt that the information provided to me was clear.*
Strongly disagree Disagree Neutral Agree Strongly agree
I am satisfied with the customer service I received.*
Strongly disagree Disagree Neutral Agree Strongly agree
Rank from 1 to 3 the most important qualities in working with a business like OnceCoupled, with 1 being the most important.
- Understanding of needs
- Clarity of communication
- Customer service satisfaction
I would recommend Once Coupled to a friend.*
Strongly disagree Disagree Neutral Agree Strongly agree
Comments (optional but invaluable!)
I was assisted by…
- Lauren
- Hanna
Please check all who apply
They helped me…
The most surprising part or impactful moment of my experience with Once Coupled was…
(In what way did Once Coupled exceed your expectations?)
If I'm being totally honest, one specific critique I have is…
(What changes could we make to improve working with you in the future? What do you wish had been done differently?)
After my time with Once Coupled so far, I'm feeling…

P.S. If you have a few more moments, it would be amazing if you could write us a public review! We haven’t asked for these previously, so it would definitely help us build up credibility with others.

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Client Satisfaction

Comments (optional but invaluable!)